Skip to content 
At Falcon IPTV, we strive to provide the best possible IPTV experience. Please read our refund and return policy carefully before purchasing.
1. Digital Nature of Our Service
All our products are digital IPTV subscriptions. Once activated and delivered, they are considered fully consumed. As such, we do not offer returns on IPTV subscriptions.
2. Refunds
We offer refunds only under the following conditions:
- The IPTV service does not work at all, and our support team is unable to fix the issue.
- You contact us within 48 hours of purchase with a detailed explanation of the problem.
- The problem is verified by our technical team.
Note: Refunds are not issued due to:
- Incorrect device setup by the user.
- Channel availability or language preferences.
- ISP blocks, VPN conflicts, or customer-side internet issues.
3. Free Trial
We highly recommend requesting a free trial before purchasing to ensure compatibility and satisfaction with our service.
4. How to Request a Refund
To request a refund, please contact us at:
📧 Email: support@iptvfalcon.tv
Provide your order number, email address, and a brief description of the issue.
5. Chargebacks
Any unauthorized chargebacks or payment disputes without contacting our support first will result in a permanent banfrom using our services.
6. Changes to This Policy
We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.
